Refund policy
As my products are perishable, baked and decorated by Shawnee, my refund policy is as follows:
- If you try one of my products and just don't care for it, then we hope you try something different next time; however, a refund will not be given.
- Cancellations and/or changes for ANY online food orders, must be made at least 3 business days in advance of the scheduled pick up time. Store credit will be issued for cancellations received with proper notice. Your store credit expires 6 months from the date of issue. No cash refunds. Custom food order changes and/or cancellations must be made at least 7 business days in advance of the scheduled pick up time.
- All cakes including Custom and Wedding Cakes – Please be sure you want the cake before placing the order. Changes may be made to the decoration of the cake with 7 business days notice. NO REFUNDS OR STORE CREDIT.
- No refund will be given ever for an amount in excess of the original purchase price regardless of circumstance.
Shawnee's Goodies reserves the right to modify its exchange/return policy at any time.